Frequently Asked Questions
Everything you need to know about shopping with Natasha's Top Shelf.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements listed to ensure the perfect fit.
Do you ship internationally?
Yes, Natasha's Top Shelf ships worldwide! International delivery times vary by location, and customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.